Trade T&C’s

Trade customer – terms of business  |  Kit Miles Ltd – company number 08419612



Agreement means the agreement between the Supplier and the Customer for the sale and purchase of Goods incorporating these terms and conditions; the Order and the Product and Technical Information;
Bribery Laws means the Bribery Act 2010 and associated guidance published by the Secretary of State for Justice under the Bribery Act 2010 and all other applicable UK legislation, statutory instruments and regulations in relation to bribery or corruption;
Business Day means a day other than a Saturday, Sunday or bank or public holiday when banks generally are open for non-automated business in England;
Confidential Information means any commercial, financial or technical information, information relating to the Goods, plans, know-how or trade secrets which is obviously confidential or has been identified as such, or which is developed by a party in performing its obligations under, or otherwise pursuant to the Agreement;
Control has the meaning given to it in section 1124 of the Corporation Tax Act 2010 OR means the beneficial ownership of more than 50% of the issued share capital of a company or the legal power to direct or cause the direction of the management of the company;
Customer/you means the person who purchases the Goods from the Supplier and whose details are set out in the Order;
Force Majeure means an event or sequence of events beyond a party’s reasonable control (after exercise of reasonable care to put in place robust back-up and disaster recovery arrangements) preventing or delaying it from performing its obligations under the Agreement including an act of God, fire, flood, lightning, earthquake or other natural disaster; war, riot or civil unrest; interruption or failure of supplies of power, fuel, water, transport, equipment or telecommunications service; or material required for performance of the Contract; strike, lockout or boycott or other industrial action including strikes or other industrial disputes involving the Supplier’s or its suppliers workforce, but excluding the Customer’s inability to pay or circumstances resulting in the Customer’s inability to pay;
Goods means the goods and other physical material set out in the Order and to be supplied by the Supplier to the Customer;
Intellectual Property Rights means copyright, patents, know-how, trade secrets, trade marks, trade names, design rights, rights in get-up, rights in goodwill, rights in confidential information, rights to sue for passing off, domain names and all similar rights and, in each case:

(a)             whether registered or not

(b)             including any applications to protect or register such rights

(c)             including all renewals and extensions of such rights or applications

(d)             whether vested, contingent or future

(e)             to which the relevant party is or may be entitled, and

(f)              in whichever part of the world existing;

Location means the address for delivery of the Goods as set out in the Order;
Order means an order for the Goods from the Supplier placed by the Customer as set out above;
Price has the meaning given in clause 3.1;
Product and Technical Information means the specific product and technical information that applies to the Goods as set out in the Schedule.
Supplier/us means Kit Miles Limited; and
Terms and Conditions means the Supplier’s terms and conditions of sale set out in this Agreement;
 VAT means value added tax under the Value Added Taxes Act 1994 or any other similar sale or fiscal tax applying to the sale of the Goods.



  1. In these Terms and Conditions, unless the context requires otherwise:
    • any clause, schedule or other headings in these Terms and Conditions is included for convenience only and shall have no effect on the interpretation of the Terms and Conditions;
    • a reference to a ‘party’ includes that party’s personal representatives, successors and permitted assigns;
    • a reference to a ‘person’ includes a natural person, corporate or unincorporated body (in each case whether or not having separate legal personality) and that person’s personal representatives, successors and permitted assigns;
    • a reference to a ’company’ includes any company, corporation or other body corporate, wherever and however incorporated or established;
    • a reference to a gender includes each other gender;
    • words in the singular include the plural and vice versa;
    • any words that follow ‘include’, ‘includes’, ‘including’, ‘in particular’ or any similar words and expressions shall be construed as illustrative only and shall not limit the sense of any word, phrase, term, definition or description preceding those words;
    • a reference to ‘writing’ or ‘written’ includes any method of reproducing words in a legible and non-transitory form;
    • a reference to legislation is a reference to that legislation as in force at the date of the Agreement as amended, extended, re-enacted or consolidated from time to time; and
    • a reference to legislation includes all subordinate legislation made as at the date of the Agreement under that legislation.
  2. Application of these Terms and Conditions
    • No terms or conditions endorsed on, delivered with, or contained in the Customer’s purchase conditions, order, confirmation of order, specification or other document shall form part of the Agreement.
    • Each Order by the Customer to the Supplier shall be an offer to purchase Goods subject to this Agreement.
    • An Order may be withdrawn or amended by the Customer at any time before acceptance by the Supplier. The Customer is liable in full for any Order withdrawn or amended by the Customer after acceptance.
    • If the Supplier is unable to accept an Order, it shall notify the Customer as soon as reasonably practicable.
    • The Supplier may accept or reject an Order at its discretion. An Order shall not be accepted, and no binding obligation to supply any Goods shall arise, until the earlier of:
      • the Supplier’s written acceptance of the Order; or
      • the Supplier dispatching the Goods.
    • Rejection by the Supplier of an Order, including any communication that may accompany such rejection, shall not constitute a counter-offer capable of acceptance by the Customer.
    • The Supplier may issue quotations to the Customer from time to time. Quotations are invitations to treat only. They are not an offer to supply Goods and are incapable of being accepted by the Customer.
    • Marketing and other promotional material relating to the Goods including but not limited to samples, drawings and specifications are illustrative only and do not form part of the Contract.
    • The Goods shall not be used by the Customer and its customers, where that use has any political association.


  1. Price
    • The price for the Goods shall be as set out in the Order. All payments must be made in pounds sterling.
    • The Prices are exclusive of:
      • delivery which shall be charged in addition at the Supplier’s standard rates, and
      • VAT (or equivalent sales tax).
    • The Customer shall pay any applicable VAT (or equivalent sales tax) to the Supplier on receipt of a valid VAT invoice.
    • The Supplier is not responsible for import duties for international shipments.
    • The Supplier may increase its Prices at any time. We reserve the right to increase prices without prior written notice.
    • In the event of any dispute the PDF price list version will be the reference.
    • Notwithstanding clause 3.5, the Supplier may increase the Prices with immediate effect where there is an increase in the direct cost to the Supplier of supplying the relevant Goods and which is due to any factor beyond the control of the Supplier.


  1. Payment
    • The Supplier shall invoice the Customer for the Goods on acceptance of the Order.
    • The Customer shall pay all invoices:
      • in full without deduction or set-off, in cleared funds within 7 days of the date of each invoice; and
      • to the bank account nominated by the Supplier as set out in the Order.
    • Where sums due under this Agreement are not paid in full by the due date:
      • the Supplier may, without limiting its other rights, charge interest on such sums at 4% a year above the base rate of Lloyds Bank Plc from time to time in force, and
      • interest shall accrue on a daily basis, and apply from the due date for payment until actual payment in full, whether before or after judgment.
  1. Delivery
    • The Goods shall be deemed delivered on arrival of the Goods at the Location.
    • Delivery of the Goods shall be accompanied by a delivery note stating:
      • the date of the Order;
      • the product numbers, type and quantity of Goods in the consignment; and
      • any special handling instructions.
    • The Supplier shall use its reasonable endeavours to meet delivery dates, but such dates are approximate only.
    • The Supplier shall not be liable for any delay in or failure of delivery caused by:
      • the Customer’s failure to: (i) make the Location available, (ii) prepare the Location as required for delivery or (iii) provide the Supplier with adequate instructions for delivery; or
      • an event of Force Majeure.
    • If 14 Business Days following the date for delivery of the Goods, the Customer has not taken delivery of them, the Supplier may resell or otherwise dispose of the Goods. The Supplier shall:
      • deduct reasonable storage charges and costs of resale; and
      • account to the Customer for any excess of the resale price over, or invoice the Customer for any shortfall of the resale price below, the Price paid by the Customer for the Goods.
  1. Risk

Risk in the Goods shall pass to the Customer on Delivery.


  1. Title
    • Title to the Goods shall pass to the Customer once the Supplier has received payment in full and cleared funds for the Goods.
    • Until title to the Goods has passed to the Customer, the Customer shall:
      • hold the Goods as bailee for the Supplier;
      • store the Goods separately from all other material in the Customer’s possession;
      • take all reasonable care of the Goods and keep them in the condition in which they were delivered;
      • insure the Goods from the date of Delivery: (i) with a reputable insurer (ii) against all risks (iii) for an amount at least equal to their Price (iv) noting the Supplier’s interest on the policy;
      • ensure that the Goods are clearly identifiable as belonging to the Supplier;
      • not remove or alter any mark on or packaging of the Goods;
      • inform the Supplier immediately if it becomes subject to any of the events or circumstances set out in clauses 15.1.1 to 15.1.4 or 15.2.1 to 15.2.11; and
      • on reasonable notice permit the Supplier to inspect the Goods during the Customer’s normal business hours and provide the Supplier with such information concerning the Goods as the Supplier may request from time to time.
    • If, at any time before title to the Goods has passed to the Customer, the Customer informs the Supplier, or the Supplier reasonably believes, that the Customer has or is likely to become subject to any of the events specified in clauses 15.1.1 to 14.1.4 or 15.2.1 to 15.2.11, the Supplier may:
      • require the Customer at the Customer’s expense to re-deliver the Goods to the Supplier; and
      • if the Customer fails to do so promptly, enter any premises where the Goods are stored and repossess them.
  1. Warranty
    • The Supplier warrants that on delivery the Goods shall:
      • conform in all material respects to the Order;
      • be free from material defects in design, material and workmanship; and
      • be of satisfactory quality within the meaning of the Sale of Goods Act 1979.
    • The Supplier does not warrant that the Goods are fit for any particular purpose or intended use by the Customer and it is for the Customer to satisfy itself that the Goods are so fit.
    • The Customer shall examine the Goods as soon as reasonably practicable after delivery and notify the Supplier within 7 days of becoming aware of any failure to comply with the warranty at clause 8.1.
    • The Supplier shall, at its option, repair, replace, or refund the Price of, any Goods that do not comply with clause 8.1, provided that the Customer:
      • serves a written notice on Supplier:
        • in accordance with clause 8.3 in the case of defects discoverable by a physical inspection; or
        • in the case of latent defects, within one month from the date on which Customer became aware (or should reasonably have become aware) of the defect;
      • provides the Supplier with sufficient information as to the nature and extent of the defects and the uses to which the Goods had been put prior to the defect arising;
      • gives the Supplier a reasonable opportunity to examine the defective Goods;
      • returns the defective Goods to the Supplier at the Supplier’s expense; and
      • notifies the Supplier within seven (7) days of the time of noticing a defect caused as a result of damage in transit.
    • The provisions of these Terms and Conditions, including the warranties set out in clause 8.1, shall apply to any Goods that are repaired or replaced with effect from Delivery of the repaired or replaced Goods.
    • The Supplier shall not be liable for any failure of the Goods to comply with clause 8.1:
      • where such failure arises by reason of wear and tear, willful damage, negligence, or could be expected to arise in the normal course of use of the Goods;
      • to the extent caused by the Customer’s failure to comply with the Product and Technical Information and any other instructions in relation to the Goods, including any instructions on installation, operation, storage or maintenance, given by the Supplier;
      • to the extent caused by the Supplier following any specification or requirement of the Customer in relation to the Goods; or
      • where the Customer uses any of the Goods after notifying the Supplier that they do not comply with clause 8.1.
    • Except as set out in this clause 8:
      • the Supplier gives no warranties and makes no representations in relation to the Goods; and
      • shall have no liability for their failure to comply with the warranty in clause 8.1,

and all warranties and conditions (including the conditions implied by ss 13–15 of the Sale of Goods Act 1979), whether express or implied by statute, common law or otherwise are excluded to the extent permitted by law.

  1. Anti-bribery
    • For the purposes of this clause 9 the expressions adequate procedures and associated with shall be construed in accordance with the Bribery Act 2010 and legislation or guidance published under it.
    • The Customer shall comply with applicable Bribery Laws including ensuring that it has in place adequate procedures to prevent bribery and use all reasonable endeavours to ensure that:
      • all of that party’s personnel;
      • all others associated with that party; and
      • all of that party’s subcontractors;

involved in performing the Agreement so comply.

  • Without limitation to clause 9.2, the Customer shall not make or receive any bribe (as defined in the Bribery Act 2010) or other improper payment or allow any such to be made or received on its behalf, either in the United Kingdom or elsewhere and shall implement and maintain adequate procedures to ensure that such bribes or payments are not made or received directly or indirectly on its behalf.
  • The Customer shall immediately notify the other as soon as it becomes aware of a breach or possible breach of any of the requirements in this clause 9 (Anti-bribery).
  1. Indemnity and insurance
    • The Customer shall indemnify the Supplier from and against any losses, damages, liability, costs (including legal fees) and expenses which the Supplier may suffer or incur directly or indirectly from the Customer’s breach of any of its obligations under the Contract.
    • The Customer shall have in place contracts of insurance with reputable insurers incorporated in the United Kingdom to cover its obligations under the Contract. On request, the Customer shall supply so far as is reasonable evidence of the maintenance of the insurance and all of its terms from time to time applicable.
  2. Limitation of liability
    • The extent of the parties’ liability under or in connection with the Contract (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) shall be as set out in this clause 11.
    • Subject to clause 11.6, the Supplier’s total liability shall not exceed the total price of the Goods as set out in the Order.
    • Subject to clause 11.6, the Supplier shall not be liable for consequential, indirect or special losses.
    • Subject to clause 11.6, the Supplier shall not be liable for any of the following (whether direct or indirect):
      • loss of profit;
      • loss of data;
      • loss of use;
      • loss of production;
      • loss of contract;
      • loss of opportunity;
      • loss of savings, discount or rebate (whether actual or anticipated);
      • harm to reputation or loss of goodwill.
    • Except as expressly stated in the Agreement, and subject to clause 11.6, all warranties and conditions whether express or implied by statute, common law or otherwise are excluded to the extent permitted by law.
    • Notwithstanding any other provision of the Contract, the liability of the parties shall not be limited in any way in respect of the following:
      • death or personal injury caused by negligence;
      • fraud or fraudulent misrepresentation;
      • any other losses which cannot be excluded or limited by applicable law.
  1. Intellectual property
    • The Supplier shall indemnify the Customer from and against any losses, damages, liability, costs and expenses (including reasonable professional fees) incurred by it as a result of any action, demand or claim that use or possession of the Goods infringes the Intellectual Property Rights of any third party (IPR Claim), provided that the Supplier shall have no such liability if the Customer:
      • does not notify the Supplier in writing setting out full details of any IPR Claim of which it has notice as soon as is reasonably possible;
      • makes any admission of liability or agrees any settlement or compromise of the relevant IPR Claim without the prior written consent of the Supplier;
      • does not let the Supplier at its request and own expense have the conduct of or settle all negotiations and litigation arising from the IPR Claim at its sole discretion;
      • does not take all reasonable steps to minimise the losses that may be incurred by it or by any third party as a result of the IPR Claim;
      • does not, at the Supplier’s request, provide the Supplier with all reasonable assistance in relation to the IPR Claim (at the Customer’s expense) including the provision of prompt access to any relevant premises, officers, employees, contractors or agents of the Customer.
    • If any IPR Claim is made or is reasonably likely to be made, the Supplier may at its option:
      • procure for the Customer the right to continue using and possessing the relevant Goods; or
      • modify or replace the infringing part of the Goods so as to avoid the infringement or alleged infringement, provided the Goods remain in material conformance to their Specification.
    • The Supplier’s obligations under clause 12.1 shall not apply to Goods modified or used by the Customer other than in accordance with the Agreement or the Supplier’s instructions. The Customer shall indemnify the Supplier against all losses, damages, liability, costs and expenses (including reasonable legal fees) incurred by the Supplier in connection with any claim arising from such modification or use.
  2. Confidentiality and announcements
    • The Customer shall keep confidential all Confidential Information of the Supplier and shall only use the same as required to perform the Agreement. The provisions of this clause shall not apply to:
      • any information which was in the public domain at the date of the Agreement;
      • any information which comes into the public domain subsequently other than as a consequence of any breach of the Contract or any related agreement;
      • any information which is independently developed by the Customer without using information supplied by the Supplier; or
      • any disclosure required by law or a regulatory authority or otherwise by the provisions of the Agreement.
    • This clause 13 shall remain in force for a period of five years from the date of the Agreement and, if longer, three years after termination of the Agreement.
    • The Customer shall not make any public announcement or disclose any information regarding the Contract, except to the extent required by law or regulatory authority.
  3. Force Majeure
    • A party shall not be liable if delayed in or prevented from performing its obligations due to Force Majeure, provided that it:
      • promptly notifies the other of the Force Majeure event and its expected duration; and
      • uses best endeavours to minimise the effects of that event.
    • If, due to Force Majeure, a party:
      • is or shall be unable to perform a material obligation; or
      • is delayed in or prevented from performing its obligations for a continuous period exceeding 30 days];

the other party may, after the 30 days, terminate the Contract on immediate notice.

  1. Termination
    • The Supplier may terminate the Agreement at any time by giving notice in writing to the Customer if:
      • the Customer commits a material breach of the Contract and such breach is not remediable;
      • the Customer commits a material breach of the Contract which is not remedied within [14] days of receiving written notice of such breach;
      • the Customer has failed to pay any amount due under the Contract on the due date and such amount remains unpaid within [30] days after the Supplier has given notification that the payment is overdue; or
      • any consent, licence or authorisation held by the Customer is revoked or modified such that the Customer is no longer able to comply with its obligations under the Contract or receive any benefit to which it is entitled.
    • The Supplier may terminate the Contract at any time by giving notice in writing to the Customer if the Customer:
      • stops carrying on all or a significant part of its business, or indicates in any way that it intends to do so;
      • is unable to pay its debts either within the meaning of section 123 of the Insolvency Act 1986 or if the Supplier reasonably believes that to be the case;
      • becomes the subject of a company voluntary arrangement under the Insolvency Act 1986;
      • has a receiver, manager, administrator or administrative receiver appointed over all or any part of its undertaking, assets or income;
      • has a resolution passed for its winding up;
      • has a petition presented to any court for its winding up or an application is made for an administration order, or any winding-up or administration order is made against it;
      • is subject to any procedure for the taking control of its goods that is not withdrawn or discharged within seven days of that procedure being commenced;
      • has a freezing order made against it;
      • is subject to any recovery or attempted recovery of items supplied to it by a supplier retaining title to those items;
      • is subject to any events or circumstances analogous to those in clauses 15.2.1 to 15.2.9 in any jurisdiction;
      • takes any steps in anticipation of, or has no realistic prospect of avoiding, any of the events or procedures described in clauses 15.2.1 to 15.2.10 including giving notice for the convening of any meeting of creditors, issuing an application at court or filing any notice at court, receiving any demand for repayment of lending facilities, or passing any board resolution authorising any steps to be taken to enter into an insolvency process.]
    • The Supplier may terminate the Agreement any time by giving not less than 30 days’ notice in writing to the Customer if the Customer undergoes a change of control or if it is realistically anticipated that it shall undergo a change of control within two months.
    • If the Customer becomes aware that any event has occurred, or circumstances exist, which may entitle the Supplier to terminate the Agreement under this clause 15, it shall immediately notify the Supplier in writing.
    • Termination or expiry of the Contract shall not affect any accrued rights and liabilities of the Supplier at any time up to the date of termination.
  2. Notices
    • Any notice given by a party under these Conditions shall:
      • be in writing and in English;
      • be signed by, or on behalf of, the party giving it (except for notices sent by email); and
      • be sent to the relevant party at the address set out in the Order.
    • Notices may be given, and are deemed received:
      • by hand: on receipt of a signature at the time of delivery;
      • by Royal Mail Recorded Signed For post: at 9.00 am on the second Business Day after posting;
      • by Royal Mail International Tracked & Signed post: at 9.00 am on the fourth Business Day after posting; and
      • by email provided confirmation is sent by first class post: on receipt of a read receipt email from the correct address.
    • This clause 16 does not apply to notices given in legal proceedings.
  3. Further assurance

The Customer shall at the request of the Supplier, and at the Customer’s own cost, do all acts and execute all documents which are necessary to give full effect to the Agreement.

  1. Entire agreement
    • The parties agree that the Agreement constitutes the entire agreement between them and supersedes all previous agreements, understandings and arrangements between them, whether in writing or oral in respect of its subject matter.
    • Each party acknowledges that it has not entered into the Agreement in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in the Agreement. No party shall have any claim for innocent or negligent misrepresentation on the basis of any statement in the Contract.
    • Nothing in these Conditions purports to limit or exclude any liability for fraud.
  2. Variation

No variation of the Contract shall be valid or effective unless it is in writing, refers to the Agreement and is duly signed or executed by, or on behalf of, the Supplier.

  1. Assignment
    • The Customer may not assign, subcontract or encumber any right or obligation under the Agreement, in whole or in part, without the Supplier’s prior written consent, such consent not to be unreasonably withheld or delayed.
  2. Set off
    • The Supplier shall be entitled to set-off under the Agreement any liability which it has or any sums which it owes to the Customer under the Agreement.
    • The Customer shall pay all sums that it owes to the Supplier under the Agreement without any set-off, counterclaim, deduction or withholding of any kind, save as may be required by law.
  3. No partnership or agency

The parties are independent persons and are not partners, principal and agent or employer and employee and the Contract does not establish any joint venture, trust, fiduciary or other relationship between them, other than the contractual relationship expressly provided for in it. None of the parties shall have, nor shall represent that they have, any authority to make any commitments on the other party’s behalf.

  1. Severance
    • If any provision of the Agreement (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of the Agreement shall not be affected.
    • If any provision of the Agreement (or part of any provision) is or becomes illegal, invalid or unenforceable but would be legal, valid and enforceable if some part of it was deleted or modified, the provision or part-provision in question shall apply with such deletions or modifications as may be necessary to make the provision legal, valid and enforceable. In the event of such deletion or modification, the parties shall negotiate in good faith in order to agree the terms of a mutually acceptable alternative provision.
  2. Waiver
    • No failure, delay or omission by the Supplier in exercising any right, power or remedy provided by law or under the Agreement shall operate as a waiver of that right, power or remedy, nor shall it preclude or restrict any future exercise of that or any other right, power or remedy.
    • No single or partial exercise of any right, power or remedy provided by law or under the Agreement by the Supplier shall prevent any future exercise of it or the exercise of any other right, power or remedy by the Supplier.
  3. Costs and expenses

The Customer shall pay its own costs and expenses incurred in connection with the negotiation, preparation, signature and performance of the Agreement (and any documents referred to in it).

  1. Third party rights
    • A person who is not a party to the Contract shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the provisions of the Contract.
  2. Governing law and Jurisdiction
    • The Contract and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.
    • The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, the Agreement, its subject matter or formation (including non-contractual disputes or claims).












  • Due to manufacturing processes our Super-wide Papers will be sold by the metre length in one piece up to 10m, larger orders will be supplied in multiples of 10m, or parts thereof.
  • Super-wide wallpapers will be marked in a thin grey line on the untrimmed unprinted edge for each linear meter ascending.
  • Standard wallpapers are sold by the roll approximately 70 & 52cm by 10m unless otherwise stated.
  • Wallpapers are supplied in different qualities and weights and not all wallpapers are available in all qualities.
  • Precise colour matching cannot be guaranteed between different batches. If you are re-ordering to match an existing product and need an exact match, please provide us with a swatch of the desired colour reference and we will try our best to match it.This is done in good faith and unfortunately this cannot be guaranteed.
  • Minimum orders for our collections of Super-wide wallpaper – 1m + and for our standard width rolls – 1 roll.
  • Custom wallpapers will be matched only if we are supplied with an original reference and whilst we will endeavor to produce a good match, we cannot guarantee a perfect match.
  • Although every effort is made to ensure that our wallpapers are of the highest quality, slight variations in shade or pattern may occur during manufacture. Before cutting or hanging wallpapers, you should inspect every roll to ensure that they are in good condition and that the edges match correctly. It is the customers responsibility to ensure that all customized elements meet the requirements, We are not able to refund or re-print any papers which have already been pasted to the wall as these are required for return and inspection. All labels and packaging should be retained until hanging is complete and to your satisfaction.
  • It is advised that a wallpaper specialist is employed to calculate quantity and hang your wallpapers. Kit Miles wallcoverings require expert installation. For UK projects, contact details of experienced decorators may be available for your area from our head office at,


  • We decline responsibility for problems which may occur during installation due to the inexperience of the decorator. Before hanging, the wallcovering must be checked to ensure that it meets the clients expectations. Claims will not be accepted for any reason whatsoever after the paper has been hung by the customer, their staff, agents or decorator. Please refer to our Hanging instructions for full details on wallcovering installation. We recommend that an allowance of 10% should be added to the total meterage required.
  • Some of our papers are supplied untrimmed as we recommend that a nominated decorator trims these on site.
  • We cannot confirm the quantity required for a project however we can assist. We do this in good faith however, in this regard we are only there to suggest. We recommend that that the final quantity is calculated by a professional wallpaper hanger, upholsterer or curtain maker depending on your specific product choice and install needs. Any quantities estimated are based according to the information you have provided. Any miscalculations of an order will not be the responsibility of Kit Miles Ltd.
  • Minimums: The minimum order of our special materials depends on the design selected, a super wide design for instance when printed using a special wallpaper would require x 2 widths of material and would therefore need to be ordered in multiples of two full rolls to allow for the pattern repeat dimensions to work within the space. Our standard bases can be ordered from one linear meter to one roll.
  • Some of our special papers are natural fibers meaning there may be irregularities and variations which will be visible. In some instances, the material is put under tension during the paper backing process which may result in the horizontal weave becoming distorted. This is commonly referred to as smiling or frowning. Horizontal weaves cannot be matched when applied to the wall. This is a normal feature of natural, paper backed materials. Before hanging, check that you and your client are happy with the quality of various rolls. Kit Miles does not accept liability for alleged defects apparent prior to hanging and returns will not be accepted. The substrate is bonded to paper, coated then printed meaning that the printed motif will pattern match.
  • Faux Suede is a super wide substrate which naturally is available in an off-white tone, this tone effects the printed designs colouring and is considered natural and a part of the inherent beauty of printing with Suede. Suede has a inherent and very short pile in the substrate meaning the design is highly tactile. This item should be cared for by Brush / Vacuum clean only.
  • A Minimum order from our specials collection will depend on the design selected for the project and the specified base material. For example, a wide width desi­­­gn, applied to a material with a narrower width than the design would require a MOQ of 2 full rolls (approx. 17 square metres). However, a material with an inherent width the same as the design itself could be ordered simply as a single full roll.
  • lightfastness on our wallpaper collection is good but we cannot judge the unique aspect, or light exposure of your chosen environment in which to hang our wallpapers. We advise that you seek the recommendation of an export contractor for this end.

WALLPAPER Preparation and Hanging Instructions





  • Walls should be dry, clean and even.
  • Remove any old wallpaper and loose paint.
  • Roughen painted surfaces with sandpaper.
  • For best results we recommend that walls are cross lined using a good quality lining paper. Sizing the lining paper will aid adhesion.
  • Lining should be allowed to dry out completely before hanging the wallcovering.

Pasting and Hanging

  • This is a paste the wall product. The decorator should paste the wall and not the back of the wallcovering.
  • A good quality, solvent free, fungicide protected ready-mixed ‘tub’ adhesive should be used.
  • Paste should be evenly applied to the wall to hang one length at a time, to an area slightly wider than width of the paper.
  • Butt joints and use a decorators brush to smooth down the wallcovering, working from the center to the edges to express air bubbles.
  • Avoid squeezing paste out of the joints and ensure paste does not get onto the brush or roller.
  • No paste should be allowed to come into contact with the surface and hands should be kept clean and dry whilst hanging the wallcovering.
  • Paste will damage the surface. The company cannot accept responsibility for marks or damage caused by paste.
  • Should any paste have been allowed to come into contact with the surface, it should be lightly sponged whilst still moist, using a clean damp sponge.
  • Dampen the non-woven backing and book for 2 minutes before hanging.

Caring​ ​for​ ​your​ ​wallpaper

The following Symbols are provided on our website and our documents and we advise that they should be adhered to.

This information has been supplied in good faith, but without guarantee. Site conditions are beyond our control. It is ultimately the responsibility of the buyer and there nominated contractor to ensure that the environment is suitable for the wallcovering specified in the order.






  • Many of our fabrics have natural characteristics such as slubs, knots, pile shading and pile direction (nap on velvet). When selecting a fabric, it is the customers responsibility to be aware of the chosen materials suitability for purpose and of its characteristics of manufacture and accepts these inherent qualities. Fabric grounds have been chosen as part of the Kit Miles design and have been deliberately selected for there imperfections which we think are beautiful. No returns will be accepted on the grounds dislike of a natural and inherent characteristic such as this.
  • For cleaning and care instructions, please refer to wash care symbols provided on the price list and on our samples.
  • A cutting fee is added to all fabric fabrics from 1 meter to 5 meters. This is charged at + 15 GBP per SKU.
  • Upholstery fabrics: The UK and Irish law requires that when a fabric is used for upholstery or loose covers, it must be treated with a suitable FR finish. The exception is if the fabric consists of at least 75% natural fibres, in this case it may be used untreated over an FR interlinear that passes BS5852 Part 2 Ignition source 5.
  • Linens are a natural product and can therefore contain flecks. These are a part of the design. All printed fabric tend to have natural variations which add character and a personality and our products. Some designs will contain more flecks then others It is the customer’s and their nominated contractor / interior designer’s responsibility to make themselves aware of such characteristics ahead of purchase.


  • Atmospheric conditions such as temperature and humidity can vary and may affect curtains when hung in situ. Allowances should always be made for possible shrinkage when making up curtains and loose covers. Fabrics breathe and absorb moisture which can result in stretching or shrinking. Curtains should always be made with potential for making adjustments in the event of movement. We would recommend hanging curtains for at least 4 weeks before finishing the hems. Any adjustments remain the responsibility of the maker-up. The movement of curtains in situ will not be accepted as a fault with the fabric and claims will not be accepted.
  • There is a minimum order of 1 meter and thereafter in increments of 1 metres. An allowance of at least 10% should be added to the total meterage required for your project. Lengths are sold to the nearest meter.
  • All pattern repeats are approximate and subject to a 5% trade tolerance.
  • Only certain qualities and colours are kept as stock wall coverings, please refer to the Fabric Series Guide for details of what is currently in stock in our warehouse. Any orders above the stocked quantity may take up to 8 weeks to produce.
  • Fabrics and dyes can be affected by light, and we therefore recommend that where possible, products are positioned away from direct sunlight and heat to protect them from fading and premature wear. Regular cleaning in accordance with the care instructions will also prevent dirt prematurely ageing or damaging your fabric.
  • Fabrics will only be sold in full metres only, upon order we will increase the order up to the nearest meter automatically and will be represented in your formal quotation / estimation.
  • Requests for certain sections of a warehoused length of fabric to be cut to forfill an order will only be taken into account by rounding up to the nearest meter which encapsulates the desired area of the design from the start of a roll. The start of the roll and its placement cannot be determined. We therefore recommend the client orders additional fabric to take this into account.
  • All our velvet fabric will be printed with the nap going down (unless otherwise stated).
  • All of our fabrics are supplied as standard without flame retardant coatings. It is the client’s responsibility to ensure that the fabric is fit for purpose. We do not accept liability for any faults caused onto the fabric / products during FR treatment outside of our control.
  • Fabrics should be laid flat at all times when being stored.
  • It is the customer’s responsibility to ensure that all Martindale test ratings comply with the requirements of the project and that appropriate measures are taken to test the fabric’s suitability if required to do so. We supply fabrics form 15,000 to 50,000 Martindale test certification. Our contract offering can extend to certain fabrics with a 100,000 Martindale test certification.
  • If fabrics from our collections are to be used for curtains an industry standard flame retardant interlining should be used where possible. We do not accept liability for any damage to products once a curtain has been made.
  • Claims will not be accepted for any reason whatsoever after the customer, their staff, agents or makers, have cut into the fabric. No claims will be accepted in respect of any costs of making up.
  • Unless otherwise explicitly stated, meterage for an order may be delivered in multiple rolls. It is the responsibility of the customer to detail with us exact minimum lengths for a project. As standard, fabrics once ordered will be shipped. A client cannot at any point cancel of put on hold any order once it has been accepted.
  • All fabrics will age and wear over time and will eventually fade. To reduce natural fading we recommend lining and interlining curtains. Leading edges are subject to more light and will fade noticeably sooner. Some fabrics have low light fast characteristics. Upholstery fabrics should be kept out of direct sunlight. No claims will be accepted for fading.
  • Variation in pattern repeats and fabric widths may occur. Always measure the width before cutting. Please ensure pattern repeat alignment is sufficient to produce a good result before cutting. No claims will be accepted after the fabric has been cut.
  • Outdoor fabrics are available upon request. Our minimum order for outdoor fabrics is 50 linear meters.
  • Custom fabrics are available upon request, Our minimum order for outdoor fabrics is 50 linear meters.
  • FR coatings using our nominated UKAS accredited flammability laboratory may be added at the following rates for contract projects. Our minimum order for coated order is for 20 linear meters of fabric.


Selected products may have feather / down feather blend filled pads. These will flatten with use. These should be regularly plumped by hand to restore the fullness.

Some of our cushions use a disguised zip, this helps create an invisible zip line on our products however must be treated carefully when inserting one of our or your own feather pads inside. We advise with all of our cushions that great care is taken when inserting a pad / reinserting a pad. We advise the following procedure –

  • Open cushion cover using the invisible zip
  • Take pad and squash down as much as possible, letting all residual air out of the pad­
  • Fold the cushion in half
  • Place into the cover and allow to unfold naturally
  • With your hand, individually take each corner of the pad to the inside corner of the cover
  • Zip up the cover.

All of our cushions are dry clean only.

If only receiving covers from us, please be aware that they may be packed in individual bags, these may crease during transportation. We do not supply cushion pads to overseas customers.

We can provide ready-made custom cushions for hospitality and have the capacity of coat for FR standards.



  • All of our products are designed for interior use unless otherwise stated. It is the Customer’s responsibility to ensure that the product is fit for purpose for the end use.
  • All our products are designed for domestic as well as commercial use. We do not allow our fabric or wallpaper to be converted into other products such as cushions, lampshades, upholstered/decorated furniture or artwork etc and resold for commercial purposes unless agreed in writing.


  • Our staff have a right to work in a non-threatening environment, and we reserve the right to refuse sale of Products and conduct services or contact with any person who displays verbal, physical and/or threatening behaviour towards our staff.
  • We make every effort to display as accurately as possible the colours of our products that appear on our website. However, due to variations in monitor display and natural materials, we cannot accept any liability for these variations.  We can provide a sample of the colour you are interested in to eliminate doubt.
  • On fabric and wallpaper the shade may vary slightly from one printing batch to another.
  • Please allow variance on sizes stated. These may be more apparent if orders are placed at different times.
  • We reserve the right to make any change to the specifications of our products where necessary.
  • Returnable samples: We are happy to send out returnable samples, which are available on loan for 30 days, prior to dispatch an order will be raised for the sample at our standard sample / header rate. Only 5 returnable samples are allowed to be outstanding at any one time. It is recommended that the package be returned to us by recorded delivery. The package and its contents are your responsibility whilst in your care and any risk of damage during transport / any form of damage during the time with you will be chargeable. If after 30 days from the invoice date the returnable sample has not been returned to Kit Miles Office, the sample will be considered as sold to the customer and an invoice for the commercial value of that sample will be issued to the customer.
  • Please be aware that variations in colour of the samples can occur with the pattern books because of the manufacturing process and that the on-screen representations of our designs and colours may also vary from device to device. We cannot therefore guarantee that the fabric or wallpaper or trimming subsequently will match exactly with the samples.


  • Also please be aware that we cannot guarantee that samples will always be available. Stock indications are not provided on our site but we will, of course, inform you, provide you with a replacement sample or refund you for the missing item.
  • Stock cuttings: We are always happy to supply stock cuttings, please contact us.
  • Terms of trade: We expect all of our customers to use their best endeavours to sell our products in the trading area where they maintain their principal place of business, and to make such sales only to consumer- end users in that area who can be serviced fully from their principal place of business. Other than as expressly permitted by Kit Miles Limited in writing, no Kit Miles customer may offer any products of our affiliates, on or through the Internet or through the use of Free Phone numbers
  • Always refer to the most up to date cutting of the fabric stock as sometimes our production grounds can change.
  • Fabrics are a natural variable product and vary between batches.
  • Shipping will be calculated at the point of order. Regular shipping terms can be agreed upon a case by case basis and at the discretion of Kit Miles Ltd.
  • Sale prices used throughout our sales processes are those agreed with the purchasing agent dealing directly with us. We adhere to the shipping requirements of our carrying agents including the declaration of values for customs, tax and other purposes which may be included on shipping documentation and labels.